Angela Uri

Sucked!

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I sent for the free oil and paid shipping only $4.99. I was sent and charged for cream I didn't want. Then there were 2 withdrawals from my account for almost & 100.00each! I have no idea what this is for and want my money back!!! I read the terms and conditions and no where did I read any other money would be taken from my account! My number is 570-441-****
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Loss:
$184
Pros:
  • Idk
Cons:
  • Unethical business practices
Reason of review:
Problems with payment

Preferred solution: Full refund

Denise S Qus
map-marker Falling Waters, West Virginia

TRYING to find contact number for this company!!!

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I ordered the "Free Sample" ("just pay postage") they offered, so I could let my son, who suffers with a seizure disorder, try this to see if it helps him. I NEVER agreed to buy anything from them! I certainly never gave them permission to access my bank account to charge me for anything else! I have been unable to find any contact numbers to get hold of them so I can tell them to STOP any other stuff from coming to me and to let them know they are absolutely not allowed to access my bank account! Pro Naturals CBD and Hemp cream ( both were offered as "free samples", Pay for postage only) NOTHING was ever said about any more product OR any further charges!!!!!
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Loss:
$9
Reason of review:
You do NOT have a searchable website! NO contact number, so NO actual customer service at ALL!

Preferred solution: Full refund

Maria Poe

Didn't find relief

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I had shoulder surgery, I was hoping I could get sleep, please cancel any more orders my name Maria Cuevas
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Do not send product please

glennk

It dont work

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i want stop auto ship and stop my credit card
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Loss:
$95
Pros:
  • I dlnt auto ship
Cons:
  • Cost
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Aadrien S

Taken advantage of. My bank account accessed without my consent

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I was fraudulently added to an auto ship program without my consent. Charged $94.67 without my knowledge or consent!!! I live remote nesrest bank is 3 hours away. This is a nightmare totally *** up my ability to pay bills. I didn't even know till second bottle just arrived. How do you even contact these people???
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Loss:
$95
Cons:
  • Scam company
  • Fraud
Reason of review:
Access/ activation issues

Preferred solution: Full refund

Aaron H Yly

Terrible. Thieves.

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I want refunded for an item that was sent to me and charged my bank account with the use of my debit card. I bought one 7.99 Boyle of CBD OIL 4or five months ago and all of a sudden you send me one for 89.00 $. So refund my account and I’ll send this one back that I did not order. 100% refund Aaron Hawkins Tree4hawk@***.com 812-508-**** 921 Nevada way Boulder City NV 89005.
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Loss:
$90
Pros:
  • Back pain
Cons:
  • Cost
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Chris w Nll

Did not give permission

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I did not give permission to autoship! Please stop doin this and I’d like my money back that you’ve swindled from me!
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Loss:
$95
Pros:
  • Idk
Cons:
  • Scam company
  • Zero stars across the board
  • Unethical business practices
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Ann B Nzb

STOP sending me this stuff. I had to cancel my credit card.

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Just stop it. Was a few dollar offer into $95 charges on my card. STOP!!
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Pros:
  • Idk
Cons:
  • Unethical business practices
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: I canceled my card.

Susan K Mgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scams by Pro Naturals

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Pro Naturals CBD - Scams by Pro Naturals
Pro Naturals CBD - Scams by Pro Naturals - Image 2
Pro Naturals CBD - Scams by Pro Naturals - Image 3
I wanted to return my "free samples" upon receiving them in the mail. There is NO contact information for customer service on my " invoice" just a "Shipping Dept." P.O. Box 4747/ Norcross, GA" on the packing slip. Obviously a scam from a shady business.
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Loss:
$45
Cons:
  • Scammers
  • Scam company
  • Fraud
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: CANCEL "order" and all future pending shipments!!!!!

1 comment
Jehan Rxv

That's the Container Cream Came in..Charged MY Account 3 to 4 times of 92.67 X4..Want My MONEY BACK ASAP!!

MARIE K Gci

Stop scamming customers

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Your offer was for "FREE" cbd oil and cream. No where inthe BIG print did it say I was signing up for $180 monthly re-orders. You tried to argue the "14 day trial period" during I could cancel, had expired. Yet the order went in on 8-3-19, it was shipped 8-5-19 and arrived 8-7-19. So 5 of the 14 days was gone before I received the product/ By my count, the 14 days should have begun when I received the product on 8-7-19, and should have expired on 8-21-19. DEXTER kept trying to refer back to the TERMS AND CONDITIONS which we all know are the supper fine print. No where prominently in the offer of on the packing slip that came with the product did it mention a 14 day trial period. Shame on you!!!
View full review
Loss:
$188
Cons:
  • Scam company
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Charlottesville, Virginia

Extremely Annoyed

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I ordered the free trial of the CBD oil and the hemp cream. The following month, I received another envelope containing BOTH products that I did not order. I sent an email instructing the company to send no more and to place no more charges on my credit card as I was allergic to the products and COULD NOT use them. I have since received a third order. I also requested instructions on the return of the products, but have not received any reply.
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Kara E

SCAM suckered

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Do not order or you will be HEAVILY charged and do a run around trying to find info.
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1 comment
Guest

I called844-246-**** to cancel my "subscription" . I'll let you know if it worked.

It was all done through via robot. They seemed to have the right info, but I feel better once I know I'm not getting charged anymore for it.

Rachel B Pvv

Robbed

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Pro Naturals CBD - Robbed
Pro Naturals CBD - Robbed - Image 2

I got an email with a link to get a free sample of CBD as long as I pay the shipping which was advertised at $2.95. I went through the process of signing up and giving my credit card info and at that point it's still hadn't even told me that I was going to be charged $90 and there was a rebate process that I had to go through.

I actually got the number from my bank account and the person charging me wasn't the person that said it was going to be charging me at some other name it said that it was going to be charged to me by somebody called nutruscope and that wasn't the person that was on my receipt or on any other website that I had gone to to order at this particular sample it said that it would be charged to me as neutral scope it was not. Then the free sample shipping price jump from 295 to 595 and that's fine because it was a free sample. When I called to talk to is the guy he said that he could not refund my money he could not cancel the order or anything because of some system that they were using basically a I'm going to rob your *** you stupid customer system. I actually read the terms and conditions I read everything and it said something about a rebate but it did not give me a price.

The receipt that was given to me on the screen did not show me a price of $89 and my emailed receipt to me did not show the price of how much I was going to be charged. I then told the guy I said well obviously you don't really care because you're probably in some Outsource call center in Mumbai India and you're just doing your job and you're getting paid and you don't care. The person who later identified himself as one Jason Alvarez who he said he is the owner of the company and I could not talk to any other supervisor above him because he's the owner. He called me a racist because of me saying that they Outsource call centers to India which is an actual thing that businesses do.

I don't enjoy being called a racist by anybody especially in this day in age where we have a orange clown in the White House that makes Reese's I'm okay I am not a racist and I don't enjoy being called one. I do not recommend this company to anybody just on their customer service policies alone why is a customer service rep calling me a racist? I don't know about their products at all don't want to know about their products I will be seeing if my bank can stop this charge tomorrow disputed do something hopefully that can happen otherwise I'm out $90 for a one fluid ounce bottle of CBD oil which is supposed to last me 30 days. There is a 30-day money-back guarantee as well but I don't know how that works with this supposed rebate situation.

I asked them if the rebate was going to be made cash to me or if it was going to be credited towards the company and they would not answer me on that either they said we will help you with a rebate when you receive it call us back I do not recommend this company if anybody wants CBD oils and CBD samples I highly recommend hempworx which is a company that I am an affiliate for and there's no hidden charges behind their samples. It's $11.95 for shipping and you get a retinol cream a another kind of cream I can't think of off top my head I'll collagen and then you get a pain relief cream and two small bottles of cvd just to try out their products I highly recommend that sample of hempworx but not this Pro Naturals care CBD oil these people are thieves and I'm stupid that I fell for it but I tried to look at those terms and conditions and all of that I didn't see anything that would make me not want to order it because of a high price.

Oh did I mention that the customer service representative Jason Alvarez who says that he's the owner of the company called me a racist which is completely uncalled for. And Jamie Richardson is the owner and i guess this is backed by Shark Tank tv.

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Reason of review:
Pricing issue
1 comment
Guest

This review has elements that have nothing to do with the product. The poster is entitled to their political opinions off-site (and even the 'racial' issues mentioned I feel the person goes too far with...) We get it, people are abused and disgruntled...but harping on issues unrelated to the product gets tiring quickly...

I have read a number of reviews and complaints on this site, and I see it often...people aggressively and unashamedly use these forums to vent their political bellyaching and seemingly want to (partially) blame their negative consumer experiences on the President.

That just makes me want to go out and support the product they are whining about...just to spite them. :-)